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Cookie Policy

Last Updated: June 15, 2026

This Cookie Policy explains how Vistra Nova Ltd ("we", "us", or "our") uses cookies and similar technologies when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

How We Use Cookies

We use cookies for several purposes:

  • To enable certain functions of the website
  • To provide analytics and improve user experience
  • To store your preferences
  • To enable ad delivery and behavioral advertising (if applicable)

Types of Cookies We Use

1. Necessary Cookies

Purpose: These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Examples:

  • Session Cookies: Used to maintain your session when you log in to your account
  • CSRF Tokens: Used to protect against cross-site request forgery attacks
  • Authentication Cookies: Used to identify you as a logged-in user

Can I disable these? No, these cookies are essential for the website to function. Without them, you would not be able to use basic features like logging in or accessing your account.

2. Functional Cookies

Purpose: These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

Examples:

  • Remembering your language preferences
  • Storing your display preferences
  • Remembering your cookie consent preferences

Can I disable these? Yes, you can disable functional cookies through our cookie consent banner, but this may limit some features of the website.

3. Analytics Cookies

Purpose: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Examples:

  • Tracking page views and user navigation
  • Understanding which features are most popular
  • Identifying areas for improvement

Can I disable these? Yes, you can disable optional browser analytics cookies through our cookie consent banner. Server-side product and reliability events may still be processed where necessary for security, debugging, billing, or service improvement.

4. Marketing Cookies

Purpose: These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

Examples:

  • Tracking which advertisements you have seen
  • Measuring the effectiveness of advertising campaigns
  • Delivering personalized advertisements

Can I disable these? Yes, you can disable marketing cookies through our cookie consent banner. Currently, we do not use marketing cookies, but this category is available for future use.

Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics and deliver advertisements:

Service Purpose Privacy Policy
Stripe Payment processing and fraud prevention View Policy
Google reCAPTCHA Spam protection (if enabled) View Policy
Sentry Error monitoring and reliability diagnostics View Policy
PostHog Backend product analytics, if configured View Policy
Umami Optional browser analytics, loaded only when configured and analytics consent is granted View Policy

How to Control Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by:

  • Using our Cookie Consent Banner: When you first visit our website, you will see a cookie consent banner. You can choose to accept all cookies, accept only necessary cookies, or customize your preferences.
  • Changing Your Preferences: You can change your cookie preferences at any time by clicking the "Cookie Preferences" link in the footer or by clearing your browser cookies and revisiting our website.
  • Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. However, please note that blocking or deleting cookies may impact your experience on our website.

Cookie Duration

Cookies may be either "persistent" or "session" cookies:

  • Session Cookies: These are temporary cookies that are deleted when you close your browser. They are used to maintain your session while you navigate the website.
  • Persistent Cookies: These remain on your device for a set period or until you delete them. Our cookie consent preference is stored as a persistent cookie for 365 days.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

  • Email: support@querybolt.io
  • Company: Vistra Nova Ltd (registered in England and Wales, company number 17056517)
  • Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
  • Website: Contact Us

This Cookie Policy was last updated on June 15, 2026.